No Worries Pet Sitting LLC Po Box
20644, Lehigh Valley, PA 18002
Mobile Grooming Policies and Procedures Form
Pet Care Services
Policies & Pricing as of 7/10/21 Estimates (range of cost) can be given over the phone, but definite quotes must be given by the groomer in person when first meeting and observing your pet. Final price is determined by the size of the dog, and by visually inspecting condition of the coat, as well as your pet’s behavior. If we arrive at your location and your pet is matted or has behavioral issues, then we do reserve the full right to charge an additional cost as being added on to the pre-quoted “normal grooming session”. *As of 7/10/21, our fee structure has changed. We no longer will be providing the “Bath and Tidy Service. All dogs will be weighed before the groom is started. Estimates (range of cost) can be given over the phone, but definite quotes must be given by the groomer in person when first meeting and observing your pet. Final price is determined by the size of the dog, visually inspecting condition of the coat and your pet’s behavior. *Pets that are matted. If more than 25% of dog's body is matted, we recommend a shavedown, especially if the pet has not been groomed at regular intervals and the dog has not been regularly brushed. We understand that many dogs have had to forego grooming due to Covid-19. Matting restricts blood flow to the skin and causes the dog to be in pain. Often, this causes pain, stress and fear aggression when the dog is touched in matted areas. The kindest thing you can do for your pet to stop the pain and help the overall health of the pet's skin and coat is to do a shavedown. Your dog will be much happier and pain-free. Conditions such as matting affect the pricing and length of the appointment and will result in additional charges. All final prices are dependent on pet’s size, de-matting, as well as additional services requested. We will do an evaluation upon meeting the pet and discuss with the owner what the best option would be for the pet. If the groomer recommends a shavedown due to matting and you do not agree, the groomer reserves the full right to decline the groom. Should your dog be extensively matted, the best option is to have the pet "shaved down" and create a plan going forward, where the owner recognizes the importance of regular maintenance (brushing/combing) with proper techniques. When this plan is implemented, the owner can have the stylized, trim of their choice in future grooms. AND, if you reschedule your pet at regular intervals, i.e. 4, 6, 8 weeks, (2 month maximum), your pet’s groom will be charged at the “good condition” pricing. *Appointments will be cancelled or rescheduled in the event of severe weather, i.e. rain, thunder, lightning. There is a minimum fee per hour of $65 plus the cost of the groom if the pet is severely matted or has aggressive/behavioral issues. 24 HOUR CANCELLATION REQUIRED. $25 per pet fee if you did not give 24 hour notice. No tolerance Rules: 1st time – The 1st time you do not give 24 hour notice when cancelling an appointment $25 will be added to your next groom. 2nd time – The 2nd time you do not give 24 hour notice when cancelling appointment you will ALWAYS need to have a credit card to hold your appointment. All pets must be up-to-date on Rabies vaccine. Proof is required at appointment or you can text me a photo of the vaccination record. We accept cash or credit card for payment. Signature:
Thank you for completing this form.
I agree to the following procedures and policies:
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